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In protocol, ''''must'''', ''''should'''' and ''''can'''' [[How to read protocol protocol|have '''specific meanings''']].
==== Must ====
Use '''must''' sparingly - it must only be used for '''strongly evidenced''' recommendations.
* Use Must statements are recommendations that are built from '''mustoverwhelming organisational experience''' sparingly - it should only be used for strongly evidenced protocols. If you use 'or 'must'', it must be based on either broad consensus experience of those receiving the care you describe, or broad clear medical consensus which has not received objection from those who are given care.** For example:**:<blockquote>You '''must''' put on gloves when approaching a scene.</blockquote>**You can use ''must'' to specify using one member of a list. For example:**:<blockquote>You '''must either''' wear gloves and remove them after handling the object '''or''' wash your hands thoroughly after touching the object if gloves are not available.</blockquote>**If it is possible to do the task well ''without'' doing something described with a ''must'' statement, you must not use 'must'.* Use '''should''' to describe actions that are strongly recommended - for example, offering food and drink to a person before you go to advocate for them. Most actions outside of immediate first aid should be ''should'' statements.* Use '''can''' for suggestions, learned from one or two times carrying out the task, which you think may help.
Use the Must statements mean:* A task '''cannot done''' without doing this step.* If you do a task without doing this step you are '''not''' able to call it '''QC work'''.* '''Not''' doing this step would cause '''harm''' and/or '''[[red flagQueerCare Principles|Bad Care]] template <code><nowiki>{{Redflag|[Describe '''. If it is possible to do the task '''well without''' doing something described with a must statement, you must use ''''should'''' instead. '' Eg. You '''must''' put on gloves when approaching a scene.'' You can use ''must'' to '''specify using one member of a list'''.  ''Eg. You '''must either''' wear gloves and remove them after handling the object '''or''' wash your hands thoroughly after touching the object if gloves are not available.'' ==== Should ====Use '''should''' to describe actions that are '''strongly recommended'''. '''Most actions''' outside of immediate First Aid should be should statements.. Should statements are recommendations that are built from '''significant organisational experience''' or '''significant medical consensus'''. They may not be '''universally relevant''', may be '''helpful only in some situations''' or may be an '''additional step''' that can help or improve the task but which the task can be done without. ''Eg. You '''should''' get you, your buddy and the red flag]}}<person you're caring for something to drink/nowiki></code> eat whilst preparing for the appointment.'' ==== Can ====Use '''can''' for lines '''suggestions''', learned from one or two times carrying out the task, which you think '''may help''' but which the task can be done '''very well''' without or which only apply in '''some circumstances and contexts'''. Can statements are recommendations that are built from '''some organisational experience''' or '''some medical consensus'''. '''Can''' is used for: * '''Additional steps''' which can help or improve the protocol task but which the task can be done perfectly well without.* Recommendations that are applicable only in some '''contexts''' or '''circumstances'''* Methods which require urgent escalationhave worked for a few people, such as calling an ambulancebut have not yet been '''tested''' enough to become a '''should''' or a '''must'''.* Medical recommendations with '''less research''' behind them, for example one or two small studies, or with '''contradictory evidence''' behind them.
After you have written a new protocol and saved it, it will appear in the [[:Category:draft protocols|draft protocols]] category. Post a link into the [https://queercare''Eg.slack.com/archives/CRQ700ZPA #protocols]] or [[https://queercare.slack.com/archives/C0102CYQ056 #covid-protocols]] channel of Slack, and ask You '''can''' arrange for feedback you and help editing it. Use Slack threads your buddy to keep discussion of it in support the channel, without sending unnecessary notificationsperson at their next appointment.''
=== Style guide Guide ===
This wiki runs on '''MediaWiki ''' software, which uses a '''markup language ''' called '''WikiText'''. Text formatting is described [https://www.mediawiki.org/wiki/Special:MyLanguage/Help:Formatting on the MediaWiki website], with subpages on [https://www.mediawiki.org/wiki/Special:MyLanguage/Help:Links links] and [https://www.mediawiki.org/wiki/Special:MyLanguage/Help:Lists lists].
A draft protocol does not have to be perfectly spelled and formatted. We can fix this while the protocol is undergoing review.
Generally speaking, you should write protocolsprotocol: * in In the '''second person ''' (address yourself to the reader using the word 'you')
* in short sentences, without too many clauses
** if a sentence is (roughly) longer than two lines, you should consider splitting it.
You should also judiciously use <code><nowiki>'''bold text'''</nowiki></code> to draw the eye to important parts of the protocol. This helps a reader who is skimming a protocol to see the most important parts.
==== Citing Sources ===
If you need to cite sources, you should use the cite utility described in [[citing sources protocol]].
 
==== Red Flag ===
Use the [[red flag]] template <code><nowiki>{{Redflag|[Describe the red flag]}}</nowiki></code> for lines in the protocol which require urgent escalation, such as calling an ambulance.
 
== Review System ==
===
After you have written a new protocol and saved it, it will appear in the [[:Category:draft protocols|draft protocols]] category. Post a link into the [https://queercare.slack.com/archives/CRQ700ZPA #protocols]] or [[https://queercare.slack.com/archives/C0102CYQ056 #covid-protocols]] channel of Slack, and ask for feedback and help editing it. Use Slack threads to keep discussion of it in the channel, without sending unnecessary notifications.
Protocol passes through three stages:
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