Careful use of language is important, not only to ensure we '''understand''' one another, but also
to ensure we maintain the '''trust''' of the people we are caring for . Without that trust, caring for people becomes a lot harder.
To that end, we try to '''avoid''' using terms that get '''misused''' or '''weaponised by doctors'''.
** In our experience, treating one experience of reality as more objectively true than another is usually unhelpful, and risks losing the trust of the person you are supporting. See [[Supporting people perceiving a different reality to you protocol]] for more on this.
* Instead of words like "splitting", we use phrases like "sudden emotional swings".
** "Splitting" is a hugely contested term and is often weaponised against people with certain diagnoses. Using that term risks losing the trust of the person you are supporting.
When choosing what language to use you should remember that '''good care is not the same thing as medicine'''. Many terms that are commonplace in medical practice may carry this kind of baggage. If in doubt, take your lead from what terms patients prefer to use.